Subscription & Refund Policy

This Subscription & Refund Policy explains how Premium subscriptions, billing, cancellations, and refunds work for the Macgie Service.

This Policy forms part of our Terms of Service.

1. Subscription Plans

Macgie offers two plans:

Free

The Free plan provides access to selected features of the Service at no cost.

Feature availability may change as Macgie evolves.

Premium

Premium unlocks additional features and capabilities, which may include:

• Unlimited wardrobe management
• AI See on Me
• AI Stylist Chat
• Advanced outfit recommendations
• Capsule Wardrobe tools
• Packing Planner
• Additional premium features released in the future

Premium features may change over time as the Service evolves.

2. Billing

Premium subscriptions are available as:

• Monthly
• Yearly

Subscription prices are displayed before purchase.

Applicable taxes may be added where required by law.

3. No Free Trial

Macgie does not currently offer a free trial for Premium subscriptions.

By purchasing Premium, you acknowledge that your subscription begins immediately upon successful payment.

4. Automatic Renewal

Unless cancelled before the end of the current billing period, Premium subscriptions renew automatically for the same subscription period.

Your payment method will be charged automatically at the beginning of each renewal period.

5. Managing Your Subscription

Purchases through the Apple App Store

Subscriptions purchased through Apple are managed through your Apple ID account.

To change or cancel your subscription, use the subscription management tools provided by Apple.

Macgie cannot modify, cancel, or refund App Store subscriptions on Apple's behalf.

Purchases through the Website

Subscriptions purchased through the Macgie website can be managed through your account settings or the billing portal provided during purchase.

Cancellation prevents future renewals but does not provide a refund for the current billing period, unless required by applicable law or stated otherwise in this Policy.

6. Cancellation

You may cancel your Premium subscription at any time.

After cancellation:

• Premium benefits remain available until the end of your current paid billing period.
• Your subscription will not renew automatically.
• Your account will return to the Free plan when the paid period expires.

Deleting the Macgie app or deleting your account does not automatically cancel your subscription.

7. Refund Policy

Apple App Store Purchases

Refund requests for subscriptions purchased through the Apple App Store are handled exclusively by Apple and are subject to Apple's refund policies.

Macgie cannot approve or issue refunds for purchases made through Apple.

Website Purchases

Unless required by applicable law, subscription payments made through the Macgie website are non-refundable once payment has been successfully processed.

This includes:

• partial billing periods;
• unused Premium features;
• accidental non-use of the Service; and
• cancellation before the end of the billing period.

If you believe you were charged in error, please contact us so we can review your request.

8. Billing Errors

If you believe you have been incorrectly charged, please contact us as soon as possible at:

support@macgie.com

Please include relevant details, such as your account email and purchase information, to help us investigate your request.

9. Price Changes

Macgie may update subscription prices from time to time.

If applicable, we will notify you before any price changes take effect for future billing periods.

Continued use of Premium after a price change becomes effective constitutes acceptance of the updated pricing.

10. Promotional Offers

From time to time, Macgie may offer promotional pricing, discounts, or special offers.

These promotions:

• may be available only to certain users;
• may be available for a limited time;
• cannot be combined unless explicitly stated; and
• may be modified or withdrawn at any time, subject to applicable law.

11. Changes to Premium Features

We may add, improve, replace, or discontinue Premium features as the Service evolves.

Such changes do not automatically entitle subscribers to a refund.

12. Contact Us

If you have questions about subscriptions, billing, or this Policy, please contact:

Macgie Co. Ltd.

Website: https://macgie.com

Email: support@macgie.com